Farm Park Admission & Social Media Officer

(full time, 38 hours per week)
Mention job reference FTFAMO when applying
(Accepting applications until Sun 25 August)

Responsible to: Farm Manager

Job type: Full time

Hours: 38 hours per week to include weekend / bank holidays

Core hours: Wed - Sun 9.30am – 5.30pm

Wage: This role will initially be paid at minimum wage rates but there is room for role development and an increased wage over time for the right candidate.

Additional hours: early evenings during busy event periods.

Role development- This job could be ideal for a university-leaver who wants to develop a portfolio of marketing and social media to help them in future careers. There will be a progression path at the farm here too for those who work well within our team.

ABOUT

Church Farm is a popular farm park attraction for families with young children. The admission shed is the start of the customer journey into the farm park selling tickets, animal feed, snacks, drinks and ice-cream.

The Admission Shed Assistant is a key role in providing a warm welcome and fantastic customer service to all users of the farm park. The social media part of the role ensures that this customer service is used online to promote the farm too. The ideal candidate will manage their time effectively and use quieter periods to schedule social media posts and plan marketing strategy.

MAIN ROLES AND RESPONSIBILITIES OF THE POST

Responsibility

  • Providing excellent customer service

  • Setting up park equipment each morning

  • Clearing away farm equipment each evening

  • Selling and checking farm admission tickets

  • Maintaining accurate sales records including ticket stubs

  • Reporting on complaints or problems

  • Answering all phone queries

  • Responding to emails

 

Social Media

  • Generating stories and photographs for social media

  • Managing messages and queries from social media

  • Assisting management with offers and promotions

  • Compiling social media monthly reports

 

Finance

  • Cash handling, float management and till reconciliation daily

  • Ensuring all sales records balance on your shift

 

Cleaning

  • Ensuring all facilities are clean and swept

  • Making sure bins are emptied

  • Making sure rubbish is cleared from all public areas

  • Cleaning party room in-between party slots

 

Health & Safety

  • Ensuring customers adhere to all safety information

  • Removal of broken or unsafe equipment until it can be fixed

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How to Apply

Do email us at theteam@churchfarmevents.co.uk with a cover letter and CV explaining why you're the person we're looking for. Be sure to let us know about all your relevant experience too!

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© Church Farm Events Ltd Church Lane, Thurstaston, Wirral, CH61 0HW

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