What Is It?

An enchanted encounter with Wirral’s only reindeer herd is sure to make this Christmas a magical and memorable one for you and your loved ones! 

Embrace all things christmassy with a drive through our festive lights to our brand new Reindeer Lodge, where you can get closer than ever before to our gorgeous family of reindeer.  

The relaxing and enchanting surroundings make for a magical experience when meeting Primo, our handsome male, and four of our 6-month old reindeer calves in this personal and private encounter. It is here, where you’ll get lost in the history of these remarkable animals, learn about their life in the snow and listen to the sound of their hooves click. 

Take advantage of this time to ask any questions and snap those all-important photos, before you continue your drive to where campfires, hot drinks and smores await! End your evening roasting marshmallows and indulging in festive fancies with your loved ones, before heading home with a truly magical memory to cherish this Christmas. 

What's Included?

Your encounter will last approximately 60 minutes and include:


  • A drive through Christmas trees and lights to our reindeer lodge

  • A brief introduction and safety briefing about our reindeer

  • A 20 minute reindeer encounter 

  • A smore kit including digestives, sticks and marshmallows to toast

  • 40 minutes access to your own campfire site with awesome views over the River Dee


There will also be a chalet where you can purchase hot drinks and additional treats.

What's Not Included?

It won't be possible to use the farm park attractions or feed / stroke the farm animals.


You will be able to view a number of the farm animals on your route around the farm though.

Enchanted Encounters do not include a visit to Santa or a present- do see our Santa Experience for this.


2020/2021 Dates 


Monday 30 Nov   -    Friday 4 Dec

Monday 7 Dec     -    Friday 11 Dec

Monday 14 Dec   -    Friday 18 Dec

Monday 4 Jan      -    Friday 8 Jan


Rides times are available every 20 minutes from 4.30pm - 7.30pm while tickets remain.


Please note that all ticket sales are final and cannot be cancelled or changed once booked. Do make sure you've got the correct date and time when booking. Thank you.

2020 Prices 


Enchanted Encounter for up to 2 people...£40.00

Enchanted Encounter for up to 4 people...£45.00

Enchanted Encounter for up to 6 people...£50.00

A £1.50 booking fee applies per order. 

Please note that all ticket sales are final and cannot be cancelled or changed once booked. Do make sure you've got the correct date and time when booking. Thank you.

Do I Need To Book?

Yes, all tickets must be pre-booked. This event is extremely popular and most dates will sell-out.

Covid Safety

You can book this event for members of your own household / bubble only. The reindeer part of the encounter will take place indoors in a well-ventilated barn with one staff member who will be wearing a mask and will remain at least 2m away from your group.

For the campfire component we have individually fenced camp fires complete with picnic table and lighting to enable a safe space for everyone.

Additional Information


Please be aware when booking your experience that our animal’s health and welfare is our primary concern, therefore, in addition to sanitising your hands, you will be required to walk through a foot bath before entering our Reindeer Lodge. With this in mind, appropriate closed toe footwear is required. 

The encounter is available for all ages. All children up to, and including, the age of 16 years must accompanied by an adult who has also purchased a ‘Reindeer Encounter’ ticket. Unaccompanied 16s and under will not be permitted to take part. 

Encounters are for a minimum of 2 people only. 


Questions / Queries?

We've compiled a list of our FREQUENTLY ASKED QUESTIONS so do see that for most of your answers to your queries. If you're unable to find your answer there you can find the event team email at the bottom of the FAQ page.